Secure, Swift, and Smart: Revolutionizing IT Service and Security



Event Summary

Explore “Secure Horizons: Elevating ITSM with Risk-Driven Remediation,” a groundbreaking convergence where innovation meets foresight in the realm of IT security and service management. This pivotal event introduces a revolutionary partnership between Freshworks’ acclaimed ITSM solutions and SecPod’s trailblazing SanerNow platform, charting a new territory in strategic IT resilience. Attendees will gain an exclusive look at how risk-based remediation is not merely a response mechanism but a proactive safeguard, a crucial pivot that elevates IT service management to unprecedented heights.

Within this forum, thought leaders and industry innovators will unfold the fabric of next-generation IT frameworks that blend continuous compliance, enhanced system performance, and strategic risk management. It’s an arena where rapid remediation aligns seamlessly with ITSM, ensuring systems are not just supported but are inherently robust and prepared against emerging cyber threats.

Benefits of Attending

Boardroom Agenda

10:00 10:30
Registration at the Venue
10:30 11:00
Welcome Note, Introduction
11:00 12:00
Panel Discussion + Customer Story wherever applicable
12:00 12:15
Coffee Break
12:15 13:15
Demo Session
13:15 14:30
Q&A, Summary and Closing remarks followed by a networking Lunch
Event Ends

Target Industries/Sectors:

Target Job Titles:

Speaker Information

Guest Speaker

Amer AlSharkawi

Regional Sales Director at SecPod

Internal Speaker

Karthik Akula

Sr Manager, Sales at Freshworks

About Freshworks

Freshworks Inc., (NASDAQ: FRSH) creates AI-boosted business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our products are designed to let everyone work more efficiently and deliver more value for immediate business impact. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 67,000 customers, including American Express, Blue Nile, Bridgestone, Databricks, Fila, and OfficeMax. For the freshest company news, visit and follow us on Facebook, LinkedIn, and X.

About SecPod

Security Podium (incarnated as SecPod), is a SaaS-based cybersecurity products and technology company. Our product SanerNow Cyberhygiene Platform is used by enterprises and MSPs of all sizes around the world to secure and manage their endpoints.

Preventing cyberattacks is our top priority. We build products and technologies that put prevention before cure. We aim at making cyberhygiene a simple daily routine, which will safeguard the IT infrastructure from emerging attacks. As the curators of the world’s largest vulnerability database with more than 175,000 checks, we have built a full-fledged cyberhygiene platform. We focus on securing and managing endpoints, mobile computing, network infrastructure, cloud infrastructure, operational technology (OT), and the Internet of Things (IoT).


Palazzo Versace, Dubai